Take Your Key Customers To A New Level

Raising Your Performance

Well executed key account management and value-focused selling transform revenues, profits, relationships and potential. 

If you seek to accelerate your progress we are well placed to help. Grounded in many years of working in leadership roles we now provide top quality consulting and training to leading companies across the world. We bring professional expertise in key account management and value-driven growth.

We work with leadership teams to build top-down commercially-driven ‘customer focus’.

To deliver greater customer value we guide key account planning, development of powerful value propositions and customer led innovation.

We help key account teams better understand and develop themselves using specialist psychometric and emotional intelligence tools.

We up-skill teams through training:

  1. structured persuasive selling – consultative, solution and value-based approaches
  2. effective team leadership – for complex sales cross functional teamwork is vital
  3. negotiation – constructive and assertive approaches drive better outcomes
  4. coaching others – with professional qualifications ourselves, we up-skill managers

Our acclaimed TEVAL® framework guides a ‘joined-up’ approach to customer development, linking strategy and execution, coupling internal and external initiatives.

We have helped many organisations raise sales and profits by 10-30%; in some cases results have been considerably higher.

 

Now, how can we help you reach a new level?

Brightbridge brings real expertise in Key Account Management and Value Selling. They have partnered effectively with my team to initiate and drive better customer strategies and stronger implementation. They develop programs that raise customer focus and business performance.

Lorraine Wiseman, President and General Manager Spirax Sarco USA

Our Services

Brightbridge Consulting advises, trains, coaches and supports businesses to improve their market shares, profit margins and future opportunities. 

We can help you develop high worth customers, craft winning competitive strategies, and create powerful value propositions to attract more business.

Our experience of working with top organisations, universities and thought leaders, allows us to bring the customer development expertise to support your leaders and key account teams.

To find out how our strategic consulting, key account management and value selling support can take your performance to the next level please click on the tabs below.

  • Developing Your Skills

    Developing Skills with Tools and Processes

  • Strategies for Growth

    Creating Productive Strategies, Plans and Actions

  • Value and Margin Development

    Create Value, Compelling Propositions, Capture Profits

Why Choose Brightbridge?

  1. We bring experience of delivering successful key account programmes ourselves as leaders within top businesses. We find organisations seeking ‘external’ support appreciate our real-world experience. The mix of  our in-house and consulting experience makes a tangible difference.
  2. We don’t bring armies of consultants or trainers into your business, just one or two experts to work alongside your team, advising, supporting and building know-how. It’s your program and budget. Short  or ongoing support, we can help.
  3. We bring a well-developed tool-kit from which we’ll tailor the approach to meet your needs. This reduces your investment, time-frame and increases progress.
  4. We can engage senior leadership teams, develop sales, marketing and commercial leaders, train key account and cross functional managers. We’ll  help you align.
  5. We’re credible. We’ve worked in many countries and sectors for many years gaining consistent and impressive feedback.
  6. Key account management requires a holistic business approach – a system for success. We bring joined-up approaches that starts with our TEVAL®framework.
  7. We are professional, as you would expect. We also bring a sense a humour and a desire to engage and motivate. We enjoy working with our clients; they enjoy working with us.

What Our Clients Say

We collaborate with organisations – large and small – to design and implement customer focused activities.

We have delivered in sectors including engineering, manufacturing, health, food, and professional business services. We’ve helped industry leaders such as PepsiCo, De Beers, Warwick Business School and B.Braun.

Our clients provide us with very strong feedback. we are viewed and knowledgeable, results focused and practical.  Most – very nearly all – engage with us more than once.